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Shipping Policy and Conditions

1. Shipping Methods and Timeframes:
Ladybugs is committed to delivering your orders promptly. We offer various shipping methods, including standard and expedited shipping. The delivery timeframes and associated costs will be displayed at checkout based on your location and chosen shipping method.

2. Order Processing Time:
We strive to process and dispatch orders as swiftly as possible. Orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Destinations:
Ladybugs currently ships within the United States and select international destinations. To confirm if we deliver to your country, please refer to the options available during the checkout process.

4. Shipping Rates:
Shipping costs are calculated based on the weight of your order, selected shipping method, and delivery destination. The exact shipping charges will be displayed at checkout before you finalize your purchase.

5. Order Tracking:
Once your order is dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can monitor the progress of your shipment in real time until it reaches your doorstep.

6. Delivery Issues and Concerns:
In the rare event that your order is delayed or encounters issues during transit, please contact our customer support team at support [email protected]. We will promptly investigate the matter and work towards a satisfactory resolution.

7. International Shipping and Customs:
For international orders, please be aware of your country’s customs regulations, as Ladybugs is not responsible for any customs duties, taxes, or import fees that may apply. Customs policies vary widely from country to country, so we recommend checking with your local customs office for more information.

8. Address Accuracy:
It is essential to provide accurate and complete shipping information during checkout to ensure the successful delivery of your order. Ladybugs will not be held responsible for misdelivered packages due to incorrect or incomplete addresses provided by the customer.

9. Delivery Confirmation:
Ladybugs consider a package as successfully delivered once the carrier provides delivery confirmation. If you have concerns about the security of your delivery location, we recommend using a shipping address where someone will be present to receive the package.

10. Shipping Policy Updates:
Ladybugs reserves the right to modify or update our shipping policy at any time. Any changes made will be effective immediately and will be reflected on this page. We encourage you to review our shipping policy periodically for any updates.

If you have additional questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to ensure your shopping experience with Ladybugs is smooth and enjoyable.

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